Outpatient Lab FAQ for Providers

• Do not submit an anaerobic (Orange) bottle without an aerobic (Green) bottle.
• If only one bottle can be drawn, an aerobic bottle (Green) should be used.

Collection Volumes & Media Type by Patient Weight:

For Patient weight in Kilograms: <1

• Draw volume: 2 ml
• Volume for Aerobic Green FA Plus bottle: 2 ml
• Volume for Anaerobic Orange FN Plus bottle: Do not draw

For Patient weight in Kilograms: 1.1 to 2

• Draw volume: 4 ml
• Volume for Aerobic Green FA Plus bottle: 2 ml
• Volume for Anaerobic Orange FN Plus bottle: 2 ml

For Patient weight in Kilograms: 2.1 to 12.7

• Draw volume: 6 ml
• Volume for Aerobic Green FA Plus bottle: 4 ml
• Volume for Anaerobic Orange FN Plus bottle: 2 ml

For Patient weight in Kilograms: 12.8 to 36.3

• Draw volume: 10 ml
• Volume for Aerobic Green FA Plus bottle: 5 ml
• Volume for Anaerobic Orange FN Plus bottle: 5 ml

For Patient weight in Kilograms: >36.3

• Draw volume: 20 ml
• Volume for Aerobic Green FA Plus bottle: 10 ml
• Volume for Anaerobic Orange FN Plus bottle: 10 ml

Why can’t the lab release my orders?
The lab can’t release orders that are entered as a Clinic Collect or a Unit Collect. The lab can release orders that are entered as a Future Lab collect. Orders from outside providers do not show up in our Epic system, even if their facility is on Epic; these tests must be manually ordered in our Epic system from a paper script.

Does my patient need a paper copy of their orders?
If you are not an Akron Children’s Hospital provider who is entering electronic orders in our Epic system, the patient will need a paper copy of their orders. We can’t see pending orders in other hospitals’ Epic systems.

I want my test to be a venipuncture, not a capillary stick. How do I make sure this happens?
Please enter Venipuncture in the order comment. This will print on our instruction labels.

Who can I call to find out how much is charged for the test I am ordering?
You can call the Lab Billing Office to find out what we charge. Keep in mind, we can’t tell you how much insurance will pay and for what amount the patient will be responsible.

How long will it take to get my results back?
You can refer to the Akron Children’s Hospital Lab Test Directory online to see turn-around-times for common tests. For Genetic tests that aren’t built, you can assume results will take four to six weeks.