Answers to your COVID-19 questions

Visiting and Visiting Hours

Akron Children’s Hospital is taking steps to reduce the spread of COVID-19 in the community. We are:

Limiting entry points at the Akron and Boardman campuses in order to ask screening questions and take the temperature of patients, visitors and staff.
Monitoring the temperature of patients, visitors and staff. Thermal scanners are being used at the Akron and Mahoning Valley campuses and regional health centers – and a temperature will only be taken to validate a result above 100.4 degrees. Temperatures will be taken at other Akron Children’s facilities.
Giving surgical masks to all Akron Children’s employees working on-site to provide protection against COVID-19.
Following the mask mandate for Ohio that is now in effect, which requires face coverings for indoor public places and outdoor places where social distancing cannot be maintained. We ask that patients and families wear face coverings when coming to any Akron Children's facility, except for kids under 2 or those with sensory issues. Masks will be provided if you do not wear your own. Learn about our new safety measures.
Promoting social distancing in our facilities with Mobile Check-in, signs and floor markings.

NEW VISITOR RESTRICTIONS ARE IN EFFECT

Inpatients may have up to 2 adult caregivers designated as visitors for their hospital stay, and both are permitted at the bedside. Exceptions may be made for patients with a length of stay greater than 28 days.
For inpatients in isolation who are under investigation or confirmed to have COVID-19, only one caregiver will be permitted at the bedside. Additional restrictions may apply in our intensive care units, the burn unit and hematology/oncology floor.
For surgery, 2 adult caregivers are allowed to bring the patient and remain in the hospital throughout surgery. You will be instructed on specific visitation upon admission for surgery.
For outpatient visits, only 1 caregiver may accompany the patient in most areas. The following exceptions apply: 2 adult caregivers for newborn visits; an additional caregiver may be present if required by the patient’s condition/care, and only the patient is to come to Maternal Fetal Medicine appointments.
For the emergency room or urgent care, 1 adult caregiver may be with the child.
Visitors must be 18 or older unless the under 18 visitor is the parent/guardian of a patient. Siblings are not permitted.

For consideration of exceptions not covered here, please talk to your child’s provider.

Restrictions to Protect our Patients, Visitors and Employees

No weapons are allowed. Weapons including firearms, knives, and other dangerous items such as illegal drugs are not permitted, even if you have a concealed carry weapon permit.
Perfume and scented products can cause breathing problems and allergic reactions. Please do not wear these products when visiting.

Visitor Passes

All visitors must wear a visitor badge or patient bracelet at all times to visit a patient. These passes are color-coded by floor and valid for one calendar day. Weekly passes are also available.

Passes are issued at the information desks.

Akron campus:

Main Hospital Building entrances at the 3rd floor Atrium lobby, 3rd floor Locust lobby and 2nd floor Bowery lobby
Kay Jewelers Pavilion at the 1st and 3rd floor lobbies
From 5 a.m.- 9 p.m., 7 days a week.
When the desks are closed, a security officer will let you in the hospital and give you a visitor’s pass.

Beeghly campus in Boardman:

Building D entrance
From 8 a.m. -7 p.m., 7 days a week.
When the desks are closed, go to the nursing station:
- Pediatric unit on the 3rd floor of Building D
- Special care nursery on the 2nd floor of Building D

Inform your child’s nurse if you see someone on the floor without a visitor’s pass or a hospital ID badge.

While we are ranked among the best children's hospitals in the country, it's our compassionate approach to treatment that makes us truly exceptional. Through a combination of revolutionary treatments and extraordinary patient experiences, our care does more than heal. It brings the entire family together for emotional support and understanding across multiple locations to reach you in the community where you live. Learn more...