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Quality/Patient Safety Goal:

Quality and Patient Safety

Six aims of healthcare graphic

Akron Children’s Hospital is committed to providing high-quality care and advancing pediatric medicine.

To ensure every child receives the best possible care, our quality teams are engaged in a continual search for how we can improve every aspect of care, safety and patient experience. Our goal is to ensure all children have access to care that meets their unique physical, mental and developmental needs. In our quest to achieve the best outcomes, we work with many quality improvement collaboratives to develop and implement new standards of care. We also rely on the input of our patients and families to help us better understand their needs as we strive to create a safe, welcoming environment that promotes healing.

Quality Goals

To achieve our goals, we use the 6 Aims of Health Care, as developed by the Institute of Medicine. This framework gives us a basis to analyze our performance and implement quality improvement projects.

SAFE

Keeping our patients safe from harm
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EFFECTIVE

Providing evidence-based care and reducing overtesting and overtreatment
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PATIENT-CENTERED

Respecting the values, needs and preferences of our patients and their families
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TIMELY

Reducing wait times and delays in receiving care
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EFFICIENT

Reducing waste and making better use of resources
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EQUITABLE

Providing care that does not vary, regardless of gender, ethnicity, geographic location and socioeconomic status
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The Quality and Safety Team

Akron Children’s Quality Cabinet is led by Chief Quality Officer Dr. Michael Bigham, with the assistance of Vice President of Patient and Staff Safety Dr. Michael Bird and Director of Quality Services Jodi Simon. The Quality Cabinet is supported by targeted steering committees, and the teams are comprised of clinical, analytical, operational and effectiveness specialists deployed throughout our hospital system.

Michael Bigham, MD Chief Quality Officer mbigham@akronchildrens.org Administrative responsibilities for all quality and safety areas. Co-chair of Quality Cabinet.
Michael Bird, MD, MPH Vice President, Patient and Staff Safetymbird@akronchildrens.org Safety administration responsibilities for all patients and employees. Co-chair of Safety Steering Committee.
Jodi Simon Director, Quality Services jsimon@akronchildrens.org Quality administration responsibilities for quality leadership, projects and support. Co-chair of Quality Cabinet.