Quality/Patient Safety Goal:
Drive-thru Flu Shot Clinic
Goal & Summary
We are committed to efficient care at Akron Children’s Hospital while providing a patient- and family-centered approach.
Why is this important?
In the past, flu shots were given to patients during a “shot-only” appointment in a medical office, during a regularly scheduled office visit or at a discrete in-person flu shot clinic. We recognize this options could be inconvenient for our patients and families, so we developed an easy-in/easy-out flu shot option – specifically a drive-thru flu shot clinic.
What are we doing to improve?
We built a flu shot improvement team dedicated to developing and testing improvements to our flu shot delivery processes. This team created a new, high-efficiency drive-thru flu shot clinic, and we were able to give a higher number of flu vaccines and over a shorter period of time.
What progress have we made?
Who are we partnering with to share best practices?
The improvement leaders presented portions of their improvement work at the Institute for Healthcare Improvement (IHI) National Forum in December 2020.
