Coronavirus/COVID-19

As we work together to reduce the spread of COVID-19, please be aware of the following:

Visitation Restrictions

• Inpatients may have up to 2 adult caregivers designated as visitors for their hospital stay, and both are permitted at the bedside. Exceptions may be made for patients with a length of stay greater than 28 days.
• For inpatients in isolation who are under investigation or confirmed to have COVID-19, only one caregiver will be permitted at the bedside. Additional restrictions may apply in our intensive care units, the burn unit and hematology/oncology floor.
• For surgery, 2 adult caregivers are allowed to bring the patient and remain in the hospital throughout surgery. You will be instructed on specific visitation upon admission for surgery.
• For outpatient visits, only 1 caregiver may accompany the patient in most areas. The following exceptions apply: 2 adult caregivers for newborn visits; an additional caregiver may be present if required by the patient’s condition/care, and only the patient is to come to Maternal Fetal Medicine appointments.
• For the emergency room or urgent care, 1 adult caregiver may be with the child. 
• Visitors must be 18 or older unless the under 18 visitor is the parent/guardian of a patient. Siblings are not permitted.
• A mask mandate for Ohio is now in effect. Face coverings are required for indoor public places and outdoor places where social distancing cannot be maintained. We ask that patients and families wear face coverings when coming to any Akron Children's facility, except for kids under 2 or those with sensory issues. Masks will be provided if you do not wear your own. Learn about our new safety measures.

For consideration of exceptions not covered here, please talk to your child’s provider.

Building Access

We limited entry points at the Akron and Mahoning Valley hospital campuses in order to screen for COVID-19.

Akron campus:

• Exchange Street parking deck - Level 3 bridge - 24/7
• Emergency Department entrance for ED patients only - 24/7
• Considine Professional Building
  • Level 2: Monday-Friday 5 a.m.- 8 p.m.; Saturday: 7 a.m.-1 p.m. Closed Sunday
  • Level 3: from Bowery parking deck - Monday-Friday: 5 a.m.-9 p.m.; Saturday/Sunday: 6 a.m.-1 p.m.

Mahoning Valley campus:

• A Building - Monday-Friday, 7 a.m. – 7 p.m.; Saturday 7 a.m. – 3 p.m.; Sunday – closed
• B Building - Emergency Department entrance for ED patients only - 24/7; other services during regular business hours
• C Building - Upper entrance near the playground - Monday-Friday: 7 a.m.-5 p.m.
• D Building - lobby entrance - 24/7

Akron Children’s offers these materials to help you keep your kids safe, healthy and ready to learn.

• Download: A resource guide for parents during COVID-19
• Returning to school FAQ
• Language development in a mask-wearing world
• Your child’s health: stay on schedule with vaccines and annual wellness visits
• Sports: a safe return to sports 
• Know your student's risk for COVID-19 exposure at school

See more Back-to-School resources here.

MyChart Telehealth (Video) Visits

Akron Children’s Hospital now offers telehealth visits – using mobile devices and computers with webcams – through MyChart. 

Department representatives are reaching out to families to offer these visits as an alternative to in-person appointments. Families can also call their provider’s office to ask if a telehealth visit is right for their children. MyChart telehealth visits are available to current and new Akron Children’s patients – and patients without a MyChart account can get temporary access for their telehealth visit. If you’re interested in a telehealth visit, please contact your provider’s office. If you have a telehealth visit scheduled, get instructions on apps to download, how to join a telehealth visit and our troubleshooting guide.