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Quick Care Online® Virtual Visits

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From the comfort of home or on-the-go, Quick Care Online is a convenient and secure way to connect with one of our pediatric health care providers about minor illnesses and common health issues. Quick Care Online is available to anyone under age 18 in Ohio. Your child does not have to be an Akron Children’s patient to use this service.

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Frequently asked questions

View our Quick Care Online terms of service

Through Quick Care Online, our pediatric providers can diagnose, recommend treatment and prescribe medication, if medically necessary, for patients located in Ohio at the time of the visit for many common illnesses, including:

  • Allergies
  • Cold and cough symptoms
  • Diarrhea
  • Insect bite
  • Pink eye
  • Rash
  • Sore throat
  • Stuffy nose
  • Vomiting

If during your visit, the provider determines an in-person medical exam or emergency care is needed to treat your condition, they will refer you to the appropriate medical facility.

Quick Care Online is available:

  • To anyone under age 18 in Ohio
  • 8 a.m.-10 p.m., 7 days a week, 365 days a year
  • Using an Android or Apple mobile phone or tablet or a computer with video capability

Payment Options:

  • Use your Ohio health insurance plan
    • Accepted plans (as of 3/19/21): Aetna, Anthem, AultCare, Buckeye, CareSource, Cigna, Medical Mutual of Ohio, Molina, Paramount, SummaCare, United Healthcare and the United Healthcare Community Plan.
  • Self-pay or non-insured patients can pay a flat fee of $49 at the time of your visit using a credit or debit card.


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With virtual visits, you can see our pediatric experts from the comfort of home or wherever you are.
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We offer many ways to get pediatric care all over Northeast Ohio. Use this page to find the right kind of care and the most convenient location for you.