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Quick Care Online® Virtual Visits

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From the comfort of home or on-the-go, Quick Care Online is a convenient and secure way to connect with one of our pediatric health care providers about minor illnesses and common health issues. Quick Care Online is available to anyone under age 21 in Ohio. Your child does not have to be an Akron Children’s patient to use this service.

As of 9/19/23, Quick Care Online is available through MyChart, but you are not required to have an Akron Children’s MyChart account to get a virtual visit.

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 Frequently asked questions

View our Quick Care Online terms of service

Through Quick Care Online, Akron Children's pediatric providers can diagnose, recommend treatment and prescribe medication, if medically necessary, for patients under age 21 in Ohio at the time of the visit for many common illnesses, including:

  • Allergies
  • Cold and flu
  • Cough
  • Diarrhea
  • Insect bite
  • Nausea
  • Pink eye
  • Rash
  • Sinus
  • Sore throat
  • Vomiting

If during your visit, the provider determines an in-person medical exam or emergency care is needed to treat your condition, they will refer you to the appropriate medical facility.
 

Quick Care Online is available:

  • To anyone under age 21 in Ohio
  • 8 a.m.-10 p.m., 7 days a week, 365 days a year
  • Using an Android or Apple mobile phone or tablet or a computer with video capability
  • Through MyChart, but you are not required to have a MyChart account to use it
     

Payment Options:

Quick Care Online accepts most health insurance plans in Ohio with the option to submit your plan details. If you use your health insurance, you will not pay anything at the time of the visit, but you will be billed after the visit consistent with your benefit plan.

 

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We offer many ways to get pediatric care all over Northeast Ohio. Use this page to find the right kind of care and the most convenient location for you.