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Insurance Information

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When we contract with health plans, our goal is to include all Akron Children’s services. However, even if Akron Children's is listed in your health plan's Provider Directory as a participating or preferred hospital, it does not always mean that all Akron Children's services are covered.

You should call the Member Services Department of your health plan or your employer's Human Resources Department for questions related to the covered benefits of your health plan. Benefit plan designs can be unique by employer, as some employers create narrow networks or tiered benefits for their health plans.

Questions to Ask

When checking to see if your child can receive services at Akron Children's, here are key questions you should ask your health plan:

Specific Services       

Are specific services covered such as Outpatient Laboratory, Physical or Occupational Therapy, Behavioral Health, Home Health Care, etc.?

Specific Doctors

Is a specific doctor a participating provider in my health plan and are they fully effective with the plan?

Akron Children’s may be contracted with your health plan, but the provider may not be fully participating until their credentialing paperwork is complete.

Out-of-Pocket Costs

Are there any out-of-pocket costs I may incur? 

Always check with your health plan for the most up-to-date coverage and network participation levels of coverage.

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