Financial Counseling Services
When you don't have insurance coverage or are underinsured, our financial counselors will assist you in applying for government-sponsored health insurance or other third-party insurance; applying for free or discounted medical care (based on family income and size); and establishing a payment plan.
Schedule an appointment with a financial counselor
There are two ways to schedule:
- To schedule by phone, call 330-543-2455
- To schedule online, log in to MyChart. Select the patient's name. Click on "Schedule an Appointment," and then click on "Financial Counseling."
You will need the following documentation for your appointment with a financial counselor:
- Driver’s license or valid ID
- Utility bill for proof of address
- Pay stubs from the previous month
- Proof of pregnancy (if applicable)
- Health insurance information (if applicable)
- Social security numbers for all family members
Akron Children’s is dedicated to providing medical care to infants, children, teens and burn victims of all ages, regardless of their ability to pay.
Related Resources
Akron Children’s offers a financial counseling program to help families apply for third-party coverage from commercial insurance companies, Medicaid, and other state and local programs. If insurance coverage is not available, Financial Counseling will help families find other financial help they may be eligible to receive.
How to Apply for Financial Assistance:
The Financial Assistance Application, Financial Assistance Policy and this Plain Language Summary are available in different languages.
- Call a financial counselor at 330-543-2455 and request a free copy to be mailed or emailed
- Email our financial counselors at FinCounsel@akronchildrens.org to request a copy via mail or email
- Write to Financial Counseling at One Perkins Square, Akron, OH 44308 and request that copies be mailed, free of charge
- Go in person to our Admitting Office located on the third floor of the Main Hospital Building on our Akron Campus at 214 W. Bowery Street, Akron, OH, 44308
Documentation Requirements:
To apply, you must provide documentation to verify any information that may affect your eligibility, including information regarding your place of residence and income.
More information can be found on the financial assistance page.
There are two ways to schedule:
- To schedule by phone, call 330-543-2455
- To schedule online, log in to MyChart. Select the patient’s name. Click on “Schedule an Appointment,” and then click on “Financial Counseling.”
You will need the following documentation for your appointment with a financial counselor:
- Driver’s license or valid ID
- Utility bill for proof of address
- Pay stubs from the previous month
- Proof of pregnancy (if applicable)
- Health insurance information (if applicable)
- Social security numbers for all family members Akron Children’s is dedicated to providing medical care to infants, children, teens and burn victims of all ages, regardless of their ability to pay.
