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Financial Counseling Services

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When you don't have insurance coverage or are underinsured, our financial counselors will assist you in applying for government-sponsored health insurance or other third-party insurance; applying for free or discounted medical care (based on family income and size); and establishing a payment plan.

Schedule an appointment with a financial counselor

There are two ways to schedule:

  • To schedule by phone, call 330-543-2455
  • To schedule online, log in to MyChart. Select the patient's name. Click on "Schedule an Appointment," and then click on "Financial Counseling."

You will need the following documentation for your appointment with a financial counselor:

  • Driver’s license or valid ID
  • Utility bill for proof of address
  • Pay stubs from the previous month
  • Proof of pregnancy (if applicable)
  • Health insurance information (if applicable)
  • Social security numbers for all family members

Akron Children’s Hospital is dedicated to providing medical care to infants, children, teens and burn victims of all ages, regardless of their ability to pay.


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