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This email is not monitored by medical personnel. If you have an emergency, please seek medical attention immediately.

Please be aware that normal email is not encrypted. Active seekers may be able to read email that you send to us and we send you. If you request information from us via email, you are authorizing us to respond to you with an unencrypted email message that may contain private information. While we are responsible for the privacy of messages that we store on the network, we cannot be responsible for the privacy of those messages once we transmit them to you.

The information provided to you via email is an educational service only. As such, it may not address your specific situation, but may instead be a general discussion of the issues you have raised. Under no circumstances should it be viewed as a substitute for examination, diagnosis and medical care provided by a licensed and qualified health professional. This email feature is not designed to replace an independent physician's advice. If you believe you, your child, or someone you know, suffers from the conditions described on this site, please see your health care provider. Do not attempt to treat yourself, your child or anyone else without proper medical supervision.

Should you choose to submit information to us via email, you should receive a response within 2 to 5 business days. Also, note that while Children’s Hospital may use personally identifying information from you to respond to your inquiries or for other internal business purposes, this information will not be sold or given to third parties.


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