Objectives (Educational Content) :
1. To educate clinicians about the Ohio law and providing an apology after an unexpected outcome.
2. To provide case examples of the correct and incorrect methodology for the same.
3. Increase patient satisfaction and education that unexpected outcomes can occur when adverse medical events arise.
Target Audience:
General pediatricians, family physicians, nurse practitioners, physician assistants, social workers, psychologists, and nurses.
Identified Gap:
Clinicians in Ohio often lack sufficient knowledge and confidence regarding the appropriate use of apologies following unexpected medical outcomes, resulting in delayed, inconsistent, or avoided communication with patients and families. While Ohio’s “Apology” Statute provides legal protection for expressions of sympathy, many clinicians are unclear about what language is permissible and how to effectively apply the statute in practice. This gap between current communication practices and best practices limits clinicians’ ability to provide empathetic, transparent, and legally appropriate apologies, and contributes to missed opportunities to improve patient understanding, trust, and satisfaction following adverse medical events.
Estimated Time to Complete the Educational Activity:
1 hour(s)
Expiration Date for CE/CME Credit:
02-05-2027
Method of Participation in the Learning Process:
The learner will view the presentation, successfully complete a post-test and complete an activity evaluation.
Evaluation Methods:
All learners must successfully complete a post-test, as well as an activity evaluation, to claim CE/CME credit.
Disclosure:
The speaker(s) has returned the disclosure form, indicating that there are no financial relationships with ineligible companies. Jaime Glinka, Brant Poling The following planning committee member has indicated that a financial relationship with an ineligible company: Merk - Maria Cristina Victorio, MD All relationships have been mitigated. The remaining planning committee/CME committee members have indicated that they have no financial relationships with any ineligible companies.
Accreditation Statement:
Children’s Hospital Medical Center of Akron is accredited by the Ohio State Medical Association to provide continuing medical education for physicians.
CHMCA designates this enduring material activity for a maximum of 1.0 AMA PRA Category 1 Credit TM. Physicians should only claim the credit commensurate with the extent of their participation in the activity.
Bibliography:
1. Ohio Revised Code
2. Ohio Case Law
3. Law Review Articles
