Objectives (Educational Content) :
1. Describe how cultural considerations, psychological safety, and trust influence communication, family engagement, and patient outcomes in pediatric care.
2. Recognize how interactions between healthcare professionals, patients, and families can either strengthen or undermine psychological safety, trust, and effective partnerships in pediatric settings.
3. Apply evidence-informed communication strategies and Just Culture principles to foster environments where healthcare teams and families feel heard, respected, and empowered to speak up in support of safe, high-quality pediatric care.
Target Audience:
General pediatricians, family physicians, nurse practitioners, physician assistants, social workers, psychologists, and nurses.
Identified Gap:
Healthcare professionals do not consistently demonstrate communication approaches that promote psychological safety, culturally responsive care, and trust-based partnerships with pediatric patients, families, and interprofessional team members, resulting in missed opportunities for engagement, shared decision-making, and speaking up for safety.
Estimated Time to Complete the Educational Activity:
1 hour(s)
Expiration Date for CE/CME Credit:
09-17-2027
Method of Participation in the Learning Process:
The learner will view the presentation, successfully complete a post-test and complete an activity evaluation.
Evaluation Methods:
All learners must successfully complete a post-test, as well as an activity evaluation, to claim CE/CME credit.
Disclosure:
The speaker(s) has returned the disclosure form, indicating that there are no financial relationships with ineligible companies: Christina Hodgkinson, MAOL Jennifer Ross, Ed.D, Tiffany Colvin The following CME Committee/Planning Committee member(s) has the following financial relationships with ineligible companies to disclose: Merck-Maria Cristina Victorio, MD All financial relationships have been mitigated.
Accreditation Statement:
Children’s Hospital Medical Center of Akron is accredited by the Ohio State Medical Association to provide continuing medical education for physicians.
CHMCA designates this enduring material activity for a maximum of 1.0 AMA PRA Category 1 Credit TM. Physicians should only claim the credit commensurate with the extent of their participation in the activity.
Bibliography:
FitzGerald, C., & Hurst, S. (2017). Implicit bias in healthcare professionals: A systematic review. BMC Medical Ethics, 18, 19.
Althobaiti, F.M (2026). The effects of leadership on patient safety culture in healthcare: A systemic review. BMC Nursing, 25, 125.
Elgamal, H.G., et al. (2026). Courageous leadership and nurses’ speaking-up behavior. The indirect role of just culture and psychological safety. International Journal of Nursing Studies Advances, 100663.
Badran, F.M., et al. (2026). From blame to learning: Implementing a just culture program for head nurses and its impact on silent behavior and error reporting among staff nurses. BMC Nursing, 25, 96.
Vindrola-Padros, C., et al. (2026). Patient and family activated escalation systems: A systemic review. International Journal for Quality in Health Care, 38(3), mzaq093
