When Akron Children’s Family Resource Center opened decades ago, it was a library where families could get information about their child’s illness or condition from trusted medical sources. When our new Family Resource Center opens in April, it will be a “one-stop shop” where families can get all the support services they need in one […]
More Than a Job: Lucy Miller helps translate patient care for Spanish speaking families
Lucy Miller personifies Akron Children’s philosophy of making care accessible for all. Born and raised in Lima, Peru, Lucy works as a Spanish language interpreter helping to provide a clear and concise line of communication between providers and patients. “I was attracted to the job because of the opportunity to speak Spanish and to help […]
Arab American Heritage Month: Hanya Salem
Observed in April, Arab American Heritage Month celebrates the rich and diverse culture and contributions of Arab Americans. Hanya Salem is a certified medical interpreter for Arabic to English. Through her work at Akron Children’s, she provides language access services to patients and families, an essential component of delivering culturally competent care. She shares what […]
Meeting the needs of our Spanish-speaking patient families
Providing language access services to patients who have limited English proficiency is essential to delivering culturally competent care that meets each patient’s unique social, cultural and communication needs. “Having an ill child is already stressful for any parent. Not fully understanding or being able to communicate effectively about their child’s illness adds to that stress,” […]
