If your health coverage is with Ohio Medicaid, you may need to renew your coverage soon.
Because of the end of the COVID-19 health emergency, Ohio is returning to its pre-pandemic system for Medicaid renewals.
If you or your children are covered by the following Ohio Medicaid plans, you will be affected:
- Aetna Better Health-OhioRise
- AmeriHealth Caritas
- Anthem Medicaid
- Buckeye Health Plan
- CareSource Medicaid
- Humana Healthy Horizons
- Molina Healthcare of Ohio
- United HealthCare Community Plan
Ohio Medicaid will first try to renew your coverage without contacting you. If the state cannot verify your eligibility with available information, you will receive a renewal packet 30 days before your renewal date. Make sure your address and phone numbers are accurate in the Medicaid system, so you receive this information in time to respond.
To prevent losing your coverage, it’s important to take these steps:
- Make sure your contact information with your county’s Department of Job and Family Services (JFS) is up to date. Visit medicaid.ohio.gov/dropdown to find your contact information. You can also make changes at benefits.ohio.gov or by calling 1-844-640-6446.
- Check your mail and respond to any renewal packets and requests for information from your county JFS. You may receive a letter that says it’s time to renew your coverage or the JFS needs more information. If you don’t respond, you could lose coverage. You can respond in several ways:
- In person or by mail to your county JFS.
- By phone at 1-844-640-6446, Monday through Friday from 8 a.m. to 4 p.m.
- Online at benefits.ohio.gov if you have a Self-Service Portal account.
- If you find out that you are no longer eligible for Medicaid, you can enroll in a Marketplace plan outside of the Open Enrollment Period. If you need help with your options, work with a trained insurance navigator free of charge. Go to getcoveredohio.org or call 1-833-628-4467 for help.
- Your children may be eligible for Medicaid coverage even if the adults in your home are not. For more information on the Healthy Start program, contact your county JFS.
Please be aware that the Ohio Department of Medicaid (ODM) is reporting that scammers are taking advantage of this renewal period and targeting Medicaid members. If you receive a call from someone who says you will lose coverage unless you pay them money, it is a scam. ODM would never call anyone asking for money. There is no charge to renew or apply for benefits.