Many of the same trusted MyChart services you access by computer are available on your phone or tablet to deliver optimized convenience for on-the-go families.
So whether you’re away on spring break or just out running errands, MyChart Mobile puts the tools in your hands to control your children’s healthcare anytime, anywhere.
The app, which is available for both Apple and Android devices, is free and provides fast and secure access to the most frequently used MyChart features from the convenience of your handheld device, including:
- Messaging your doctor with non-urgent medical questions.
- Requesting medication renewals.
- Obtaining lab and test results.
- Reviewing your child’s health summary, including immunization schedules and allergy information.
- Viewing past and future appointments.*
“Messaging physicians is the most-used feature of the app,” said Kelley Conrad, MyChart specialist at Akron Children’s Hospital. “We see many families asking questions about their child’s medications or follow-up from health visits.”
She points to one example. This time of year when families head south for warmer climates, they can message their doctor about a prescription renewal and the office can send it to a pharmacy near them.
In addition, when test results come in, families have access to them right away. They don’t have to wait for the office to call with them. Also, if they have follow-up questions about the results, they can message the doctor directly through MyChart Mobile.
“It’s at your fingertips,” said Conrad, pointing out families must have a MyChart account before they can sign into the app. “If you’re traveling or even just out and about, you can still get messages notifying you about test results or a doctor’s response to your message. No matter where you are, you can access it — at work, at the grocery store or in Florida.”
*Teen proxies will not show the detail of past appointments for privacy purposes. However, families can call the doctor’s office to obtain this information.