06-30-2020 (Akron, Ohio )
Akron Children’s Hospital has implemented Mobile Check-in. The new process allows families to confirm their arrival and wait in their vehicles until it’s time for their appointments.
For families with mobile devices and texting capabilities, Mobile Check-in is a three-text series:
Once families enter the building for their appointments, they will stop at the welcome center or front desk and follow the standard process to register their children.
“We want to do everything we can to assure the safety of our patients and families when they come to an Akron Children’s Hospital facility,” said Matt Groninger, vice president of medical and surgical subspecialties. “Along with screening all employees, patients and visitors when they enter our facilities, wearing masks and following rigorous cleaning protocols, Mobile Check-in is another tool to protect the health of our patient families and staff members.”
All Akron Children’s locations are included, from the Akron and Boardman campuses to regional facilities. Walk-in outpatient departments such as the laboratory, radiology, urgent care and the emergency room are not included.
Families who don’t have devices with texting capabilities – or those who are unable to wait in their vehicles – can enter the building immediately. Parents may forward the Mobile Check-in texts if another adult is bringing the child to an appointment.
Kathleen Folkerth
kfolkerth@akronchildrens.org
Holly Pupino
hpupino@akronchildrens.org