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Akron Children's salutes long-time employee for distinguished service

02-15-2017 (Akron, Ohio )

The Employee Foundation Council at Akron Children’s Hospital has presented Charlene “Char” Maxen with its Distinguished Service Award for 2016.

The award was presented to Maxen by Akron Children’s Hospital President and CEO Bill Considine in a ceremony on Jan. 25.

Maxen has worked in Akron Children’s Showers Family Center for Childhood Cancer and Blood Disorders for the past 25 years and is currently the center’s case manager, helping patient families by arranging home care, making prior authorizations, coordinating discharges and patient transfers, and working with outside agencies and other support services. Before joining the center, she had spent 17 years a staff nurse, float nurse and nurse practitioner in other areas of the hospital.

The EFC Distinguished Service Award was established in 1979 to recognize the contributions of the hospital’s then chief executive officer Roger Sherman, and has since been awarded every year to an employee who demonstrates exemplary leadership, loyalty, dedication and service. Honorees are nominated by fellow employees and voted upon by EFC.

Maxen credits much of her career development to pediatric hematologist/oncologists Drs. Carl Krill Jr., Alex Koufos, Mohammad Talai and Jeffrey Hord.

“They not only grew the hematology/oncology department to what it is today, they helped me become who I am both as a person and practitioner,” she said. “They taught me the care we give is our legacy and one that we should be proud of.”

One of Maxen’s job duties is working with insurance companies to confirm treatments and procedures are covered and paid for at the best possible rate – removing one very large stressor for families.

“I do my best to keep their out-of-pocket costs to a minimum,” she said. “Parents are so appreciative because it’s one less thing they have to worry about.”

Maxen and her husband, Jim, reside in Mogadore and spend weekends at their condo in Sandusky.