Every month, Akron Children’s recognizes an employee for providing an exceptional patient experience. Our most recent honoree is Cassandra (Cassie) Neely, phlebotomy trainer. She recently received these kind comments from an appreciative patient: “I have Postural Orthostatic Tachycardia Syndrome (POTS), and I don’t do well with blood or anything like it. I always try to […]
Patient experience spotlight: Dr. Christopher Costin
Every month, Akron Children’s celebrates an employee for providing an outstanding patient experience. Our most recent honoree is Dr. Christopher Costin, a pediatric rheumatologist. Dr. Costin recently received these kind comments from a grateful parent: “Dr. Costin is probably the best doctor we’ve ever seen, pediatric or adult. He was excellent at connecting with my son. He […]
Patient experience spotlight: Emily Mars
Every month, Akron Children’s recognizes an employee for providing an outstanding patient experience. Our most recent honoree is Emily Mars, speech therapist at Akron Children’s Rehabilitative Services in Massillon. She recently received these kind comments from a grateful mom: “Emily Mars, the speech therapist, goes above and beyond for our son each week. We have […]
Patient experience spotlight: Amy Rousell
Every month, Akron Children’s recognizes an employee for providing an excellent patient experience. Our most recent honoree is Amy Rousell, technician from the Environmental Services department. She recently received this feedback from a thankful parent: “My son had his yearly oncology visit today. He is cancer-free, but the visit brings a lot of stress and […]
Patient experience spotlight: Alicia Fedyski
Each month, Akron Children’s recognizes an employee for providing an outstanding patient experience. Our most recent honoree is Alicia Fedyski, staff nurse on the 7 Medical inpatient unit. She recently received this feedback from a grateful mother: “When my son was transferred from Boardman to the Akron hospital, we were unable to ride with him. […]
Patient experience spotlight: Victoria Emery
Every month, Akron Children’s recognizes an employee for providing an excellent patient experience. Our most recent honoree is Victoria Emery, Neonatal Intensive Care Unit (NICU) nurse. She recently received this feedback from a thankful mother: “I would like to mention Victoria Emery. Akron Children’s is lucky to have her as a NICU nurse. From our […]
