As more of us get comfortable with interfacing remotely – at school, work and even for family gatherings – the idea of getting health care delivered virtually is also taking off.
“We’re seeing more interest in virtual visits because busy families like options and technology is allowing us to provide convenient care while maintaining the high quality we are known for,” said Sarah Rush, MD, chief medical information officer, neuro-oncology director and Marci M. Matthews Endowed Chair in Telehealth at Akron Children’s Hospital. “We’re continuing to enhance features and access to our virtual visits based on patient feedback to ensure we’re delivering what families need, where and when they need it most.”
Akron Children’s offers 2 types of virtual visits: Quick Care Online, an on-demand care option that serves as a convenient alternative to urgent care for minor illnesses, and MyChart virtual visit, a remote option for scheduled primary or specialty care visits. Both types of virtual visits can be conducted via a home PC, smart phone or tablet.
This virtual visit option provides families with a safe and convenient way to connect with a pediatric health care provider for many minor illnesses. Anyone under age 18 in Ohio can get an evaluation without an appointment 7 days a week, 365 days a year.
Quick Care Online is ideal when unexpected, minor care needs such as allergy and sinus, rashes, pink eye and urinary tract infections occur, but getting to an urgent care center is challenging. Since Quick Care Online is done remotely, it also helps families avoid any wait time in a public waiting room setting.
Request a Quick Care Online visit here. This type of visit costs $49 and can be charged to a credit or debit card at the time of care, regardless of the length of the visit. Most major insurance companies, including Medicaid options, are also accepted.
An alternative to a scheduled, in-person visit, Akron Children’s patients can ask for virtual visit appointments with primary care and some specialty care providers to alleviate the burden of finding time or transportation to get to an in-office visit.
MyChart virtual visit is ideal for follow-up or on-going care appointments, as well as referral and preventative care visits. Providers from dermatology, pediatrics, endocrinology, neurology, behavioral health, gastroenterology, speech and occupational therapy, among others offer exams, assessments and treatment during typical office hours, while patients access care from home or a location most convenient for them.
Schedule a MyChart virtual visit appointment here. All charges are billed as a typical in-person visit and are submitted through insurance.
“I think some families may have been hesitant about virtual visits at first because they worried they wouldn’t be able to ‘connect’ with providers in the same way as they do during an in-person visit,” said Dr. Rush. “What we’re seeing now is nearly 93% of patients who have had a virtual visit say they’re likely to recommend it to others or use it again…and they are.”