Based on patient family feedback, 111 providers and 21 departments are ranked in the 75th percentile or better nationally. Shown here are the 20 providers in ≥95th percentile nationally.
Akron Children’s Hospital congratulates our providers and departments who have been recognized for meeting and/or exceeding an important national quality benchmark that measures patient satisfaction.
These patient experience survey scores represent the percentage of patients who answered this question – “Would you recommend this provider/facility” – with a 9 or 10, the top responses. Note that the questions were answered based on which area was being surveyed. For medical practices, the responses are specific to the providers. For these areas – inpatient, emergency department, urgent care and surgery – the responses are facility-based.
Thank you to all of our clinical staff who provide high quality, family-centered care to our patients, and a special thank you to these providers and departments for outperforming other health care providers across the United States.
Learn more about the NRC Health Patient Experience Star Ratings on our website. Note: bold denotes areas or providers above the 75th percentile for the second year in a row. All data is from surveys completed between December 2018 to November 2019.
≥95th percentile
Departmental Recognition: St. Joseph Warren Hospital Pediatrics Unit, Mahoning Valley Surgery
Akron Children’s Hospital Pediatrics (ACHP): Dr. John Astrino, Dr. Erin Donley, Dr. Susan Shah
Allergy & Immunology: Dr. Ravi Karnani
Hematology Oncology: Dr. Stephanie Savelli
Cardiology: Dr. Chandrakant Patel
Developmental Pediatrics: Dr. Jessica Foster
Endocrinology: Dr. Natinder Saini, Dr. Jaime Haidet, Lisa Davis, CNP
Neurosurgery: Dr. Gwyneth Hughes
Orthopedics: Dr. Patrick Riley Jr.
Pediatric Surgery: Dr. Avraham Schlager
Physical Medicine: Dr. Micah Baird
Pulmonary: Luann Kuhl, CNP
Rheumatology: Dr. Steve Spalding
Sports Medicine: Dr. Joe Congeni, Dr. Christopher Liebig
Neurology: Dr. Bruce Cohen, Dr. Chinasa Nwankwo
≥ 90th percentile
Departmental Recognition: Outpatient Surgery Center, Urgent Care in Boston Heights, Pain Center, Mahoning Valley Emergency Department
Akron Children’s Hospital Pediatrics (ACHP): Dr. Jenny Dwyer, Dr. Sabrina Ben Zion, Dr. Jacqueline Lickliter, Dr. Stephanie Vargo
Allergy: Mary George, CNP
Cardiology: Colleen Handwork, CNP
Gastroenterology: Dr. Reinaldo Garcia, Dr. Matthew Wyneski
Nephrology: Mozhdeh Jucikas, CNP, Dr. Kirsten Kusumi
Pulmonary: Tiffany Morales, CNP
Rheumatology: Dr. Kathryn Phillippi Cook
Sleep Medicine: Dr. Jyoti Krishna
Sports Medicine: Tamara Murray, CNP
≥ 75th percentile
Departmental Recognition: Akron Emergency Department, Aultman Pediatrics Unit, Hematology Oncology, Infusion Center, Infectious Disease, NeuroDevelopmental Science Center Behavioral, Neurosurgery, Outpatient Burn Center, Pediatric Intensive Care Unit, Physical Therapy, Plastics and Reconstruction, Pulmonology, Rheumatology, Sports Medicine, Unit 5600
Adolescent Medicine: Dr. Crystal Cole and Dr. James Fitzgibbon
Akron Children’s Hospital Pediatrics (ACHP): Dr. Gary Backner, Dr. Richard Ball, Brittany Bayer, CNP, Dr. Robert Burns, Dr. Tara Davis, Dr. Mark Evans, Dr. Erin Fain, Dr. Janis Galm, Dr. Jennifer Gigax, Dr. Kunchithapatham Gurumurthy, Lynne Hamrick, CNP, Lora Kilkenny, CNP, Dr. Andrea Knighton, Dr. John Leonard, Dr. Sharon McKee, Dr. Michelle McMillan, Dr. Kim Masterson, Dr. Jessica Tattershall, Dr. Ellen MacRitchie, Mary Pascolini, CNP, Dr. Sarah Perrine, Dr. Angela Pettenati, Dr. Mark Redding, Dr. Erin Spies, Dr. Catharine Symmonds, Julie Tsirambidis, CNP
Cardiology: Dr. John Bockoven, Dr. John Lane, Dr. Meagan Peek, Dr. Grace Smith, Dr. Ira Taub, Dr. Robert Vande Kappelle, Dr. David Waight
Dermatology: Natalie Bilinovich, CNP
Emergency Medicine: Dr. Adorkor Allotey, Dr. Ed Beatty, Dr. Mary Costello, Jennifer Duve, CNP, Alissa Edgein, CNP, Dr. John Yahya Golestan, Jenny Michel, CNP, Lindsey Miller, CNP, Dr. Emily McFerren, Dr. Nirali Patel, Laura Etling Shwonek, CNP, Dr. Joseph Stoker, Carrie Tammaro, CNP
Endocrinology: Dr. Brad Van Sickle, Dr. Alicia Lowes, Dr. Kim Martin, Dr. Rathna Mandalapu, Angela Travis, CNP, Melanie Shoaf, CNP
Gastroenterology: Dr. Christine Carter Kent
Hematology Oncology: Dr. Daniel Pettee
Nephrology: Dr. Stephen Cha
Orthopedics: Dr. Mark Adamczyk, Dr. Sheryl Handler Matasar, Dr. Kerwyn Jones, Dr. Todd Ritzman, Darla Larson Spurgeon, CNP
Plastics: Dr. Ananth Murthy, Dr. Niyant Patel
Pulmonary: Betsy Bryson, CNP, Dr. Starla Martinez
Rheumatology: Nancy Delnay, CNP
Sports Medicine: Dr. Michelle Burke, Dr. Zaid Khatib
Urgent Care: Dr. Heather DeVault, Dr. Danielle Greco, Dr. Jeffery Jinks, Dr. Alison Matthews, Dr. Carolyn Penrod
Urology: Ruthie Youssefi, CNP
Vision: Dr. Richard Hertle
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