Request healthcare pricing with MyChart’s new cost of care estimates

Children bring some of life’s most delightful surprises — but unexpected healthcare costs are not counted among those joys. At Akron Children’s, we want to make it easier for you to estimate your healthcare costs.

That’s why MyChart now features a Billing tab, where you can find bill pay and request cost estimates prior to receiving care.

With this latest feature, gone are the days of waiting for open office hours or snail-mail letters to receive this vital information.

“There is an actual person on the other end of each request calculating the patient’s estimate,” said Jamie Burkett, an Akron Children’s applications solutions analyst for MyChart. “It gives families a better idea of the services that are covered. Especially with children, insurance can be a gray area.”

Patient families can receive cost of care estimates for any type of visit or procedure, including well checks or sick visits, surgical procedures, such as a tonsillectomy or ear tube placement, radiology or lab testing.

The cost of care estimates are designed to provide the most current pricing information available from our patient financial counselors. However, in some cases unexpected costs may occur if additional testing or other services are deemed necessary.

Get Started: How to request a cost of care estimate

• Log on to mychart.akronchildrens.org.

• From either the Billing tab or the Quick Links along the right-hand side, click “Request a Price Estimate.”

• Fill out the form with your procedure/visit information and insurance details and then click “Submit.”

If you have any questions, call the number (330-543-2455) provided on the request form to speak directly with a financial counselor.

Once received, Akron Children’s financial counselors will process your request and post the results in your MyChart account. You will be alerted once it becomes available. Log back into MyChart, and under the Billing tab, click on “Estimates” to review your procedure/visit estimate information.

For more information about MyChart, contact us at 330-543-4400 or mycharthelp@akronchildrens.org.