Akron Children’s is constantly working to offer the latest technology and newest features that MyChart has to offer so families can find the information they require faster and more easily.
Coming this October, we’re upgrading the user experience to further functionality and provide streamlined views.
Notably, MyChart Mobile App users will now be able to opt into push notifications. Push notifications will alert MyChart users about new information in their MyChart accounts, including new messages, updated test results, appointment reminders and more.
“Patient families aren’t always checking their email throughout the day, so they could miss important reminders,” said Kelley Conrad, Ambulatory and MyChart specialist at Akron Children’s Hospital. “Push notifications alert families to important information the minute it’s sent, instead of having to wait until they can check their email messages.”
Once notifications appear on a user’s device, families will be able to tap the alert to open their MyChart App. After securely logging in, they will be able to view the new information. Notifications will not contain any personal health information.
“Some messages require a quick response, such as FastPass, the electronic waiting list,” said Conrad. “It’s on a first-come, first-serve basis and families only have 12 hours to respond. They may not have time to wait until that evening to check their email and accept the new appointment before someone else does.”
To turn on push notifications, a one-time alert will appear when you log into the mobile app. You can also turn them on in your phone’s settings.
Other enhancements coming to MyChart on Oct. 22 include:
- MyChart’s homepage is getting a new look and feel. The Username Tabs currently shown on the right-hand side will now be listed across the top with Quick Links and Care Team taking their place.
- Messaging will have expanded functionality where users will now be able to search, sort and filter messages in their inbox.
- When requesting medication renewals, users will now be able to add comments for individual medications being requested.
- All past and upcoming appointments will now be centralized. Appointments will be broken out by visits in the next 7 days, additional future visits and then followed by past visits. Users can click on visits to get additional details.
- The order of columns in Test Results is changing to more easily identify updated results.
- The My Medical Record tab is getting a name change and now will be called Health.
In addition, users upon login will be prompted every 90 days to verify and confirm their email address to ensure records are up to date.
For more questions about the 2017 MyChart Upgrades or MyChart in general, call 330-543-4400 or email email@example.com. During the transition on Oct. 22, MyChart will be down at 12 a.m. for 2 to 4 hours.