Parent Advisor Program

Parent Advisor Program

Akron Children's Parent Advisor Program is a way for parents and guardians to offer input that impacts patient care.

There are many different ways in which you can participate as a volunteer Parent Advisor at Akron Children’s Hospital. All opportunities provide invaluable information to Akron Children’s and rewarding experiences for you. Here are the various opportunities for parents who want to become involved:

Parent Advisory Council (PAC): Parents and members of Akron Children's Family-Centered Care committee established the Parent Advisory Council (PAC) in 1995. It provides a way for parents and guardians to offer input on issues that impact the care of children.

The council includes parents whose children have received care at Akron Children's. Advisors will work with hospital liaisons to represent the voice of families as we work together to enhance the delivery of family-centered care.

Time commitment: 2-year term and 12, 2-hour evening meetings per year; additional participation in a hospital committee or smaller workgroups as the need arises.

Parent Advisors: Parent Advisors are volunteers who provide parent input and involvement at Akron Children’s Hospital.

Time commitment: Attend a 2½ hour parent advisor training, undergo a security background check; and meet immunization standards.

Hospital Committees - Ethics, Patient Safety, Home Care, Family-Centered Care, etc.

Time commitment: Each committee has a set monthly meeting date and time with day and evening times available. Typical meeting length is 1-hour. Match your interest/expertise with a meeting time schedule.

Focus Groups & Performance Improvement Projects: These are small groups of 2-4 parents working with staff on a specific project. Groups are formed on an as needed basis.

Time commitment: 1-2 meetings per project; day and evening opportunities available.

Sharing Your Patient Experience:  You may work with our staff to share your experiences with all types and sizes of audiences. We will help you tell your child's story to educate our staff and raise community awareness about specific topics and health-related issues.

Email Reviewer: There are often opportunities for Parent Advisors to critique printed education information, review and comment on policies and participate in online surveys. This is a great way to provide valuable information to the hospital without leaving your home.

Family Action Collaborative Teams (FACT groups): A group of Parent Advisors who work in a specific area of the hospital. Parent Advisors and staff devote their time working on projects that affect a particular department. Currently, FACT groups are working in the NICU, PICU, NeuroDevelopmental Science Center, Cystic Fibrosis and Diabetes.

Time commitment: 12, 1½ hour meetings per year, meeting day and times are set by the group.

ACT Teen Voice: This advisory council is for patients and their siblings who are 10 to 18 years old. Teens work with hospital staff in a variety of ways to provide their unique perspective.

Time commitment: A combination of online and/or on-site meetings.

Parent Mentor: There is nothing like having the opportunity to meet and talk with a parent who has had a similar diagnosis or medical experience as your child. The information and resources learned from experience represent an invaluable gift to a newly-diagnosed family. Parent mentors typically provide support one-on-one over the telephone.

Individual mentoring opportunities are voluntary and calls can be made from your home.

There are also opportunities to provide mentoring services to parents who have children in the hospital on a unit where you have had the most experience. Mentors who visit families at the hospital must complete a security background check and meet immunization standards.

Time commitment: Attend a 2 ½ hour orientation meeting.

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