Patient Billing


Questions about your bill? 
Call 330-543-8500 or 1-800-933-7440

Pay your bill online.  Instructions are on the bottom of your bill.

Your bill represents the charges for the services you or your child received at Akron Children's Hospital. You may receive one or both of the following types of bill: 

Akron Children's will directly bill your insurance company or government agency. Please review any correspondence you receive from the hospital or your insurance company to make sure you've supplied the required information. 

If you don't have insurance or if your insurance doesn't pay the entire amount, you will be responsible for that portion of your bill. We'll notify you when we receive payment from your insurance company. You may pay your bill (co-insurance, deductibles or balances) by cash, check or VISA, MasterCard, AmericanExpress or Discover. 

You may also use CAP, Children's Automatic Payment Plan. With CAP, your monthly payment is deducted automatically from your bank account and applied to your account. 

You may also speak to a financial counselor to see if you qualify for public assistance programs that help you pay your medical bills. Call 330-543-2455 to contact a financial counselor.

To pay your bill online, follow the instructions at the bottom of your bill.  

Questions?  Call customer service at 888-782-4561, Mon.-Thurs., 8 a.m.-7 p.m.; Fri., 8 a.m.-5 p.m. Sat., 8 a.m.-noon.

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330-543-1000 (operator)

(8 a.m.-4:30 p.m.)


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